Skilled NursingNursing HomeVerified
HERMITAGE HEALTHCARE (THE)
383 Mills St, Worcester, MA 01602
2.6(29 reviews)
No photos available
CMS Quality Ratings
Centers for Medicare & Medicaid Services
Overall Rating
3/ 5
| Health Inspection | 3/5 |
| Quality Measures | 2/5 |
| Staffing | 3/5 |
101
Certified Beds
3.6
Nurse Hrs/Day
25%
Staff Turnover
$13,000
Total Fines
Inspection Deficiencies
Health: 33Fire Safety: 11
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
ModerateAug 20, 2025
Reasonably accommodate the needs and preferences of each resident.
ModerateAug 20, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
MinorAug 20, 2025
Facility Ownership
Part of NEXT STEP HEALTHCARE (14 facilities)
NEXT STEP HEALTHCARE LLC, NEXT STEP HEALTHCARE LLC, DELL'ANNO, DAMIAN
Source: CMS Care Compare · Updated Dec 1, 2025
Ownership & Management
3
Operated by
383 MILL STREET OPERATOR LLC






